Confirm zero mileage
Sometimes an order legitimately has no business mileage.
A RON appointment may not require you to leave your location. An appointment may take place where you already are. Or there may be another valid reason that no travel should be recorded.
The NEST distinguishes between **zero mileage** and **missing mileage** so an empty value isn't automatically treated as complete information.
### Why confirmation matters
If an order shows no mileage, The NEST needs to know whether:
* No driving actually occurred, or * The mileage information simply hasn't been completed yet
Confirming zero mileage tells The NEST that you've reviewed the order and that **0 miles is intentional**.
### When to confirm zero
Confirm zero mileage when the order genuinely required no business driving.
Once confirmed, The NEST can stop treating the order as though mileage information may still be missing.
### Don't use zero to clear a reminder
If you did drive for the order, record the appropriate mileage instead.
Zero-mileage confirmation is there to distinguish a legitimate zero from incomplete information — not to make a missing-detail notice disappear.
Accurate mileage records help keep your bookkeeping and reporting useful throughout the year.